Patient focus is not the new term nowadays, but it is the mission for all the pharmaceutical companies, healthcare providers, and all other stakeholders in this industry. Almost all companies who want to have sustainable growth must focus on their patients. Patients in digital life 4.0 have different demands in comparison with patients in the past decade. People are looking for better diagnostic, better treatment, better healthcare and above all, healthcare experience should be easier than before.
Read more ...In this paper, we describe the concept of social business intelligence (SBI) in order to describe its scope and aim. The applicability of SBI was explained, followed by an outline of its benefits and drawbacks. Moreover, we discuss topics as the main component of a topic hierarchy and outline its challenges. Afterwards, we introduce a reference architecture for SBI that has been formulated based on the core concepts outlined above. We illustrate the utilization of our proposed architecture by describing two particular implementations specific to query performances and to our meta-star approach. Finally, some experimental results are presented for topic queries within our system as well as for various query executions performed with different volumes of textual data available for aggregation in a real context (Filipino auctioning sites).
Read more ...For many workers, “wanting to work” means wanting to do their job well. But the very best employees are not just passionate about their work, but also motivated by their belief that what they’re doing makes a difference. They feel like part of something bigger than themselves. They are committed to long-term success and provide high levels of effort and accountability. When these qualities become ingrained in your culture, you start seeing them in your top performers. Job satisfaction has been said to be a function of several factors, so if you want to achieve the most out of your work life, it's important to keep in mind what psychologists have said about job satisfaction. Job satisfaction depends on the job itself. Whether you’re happy with your bosses, the work environment, or whether you enjoy the tasks and tasks you have to complete each day determines if you will be satisfied or dissatisfied with a job. Job satisfaction leads to improved job performance at work and the reduction of absences, task errors, conflicts at work, and turnover.
Read more ...Along the way, whether you're producing content or engaging in nifty social media, you'll want to know how your social media marketing is working? Are you reaching more people on social media gadgets than you did last month? How many positive mentions do you get a month? How many people have used your brand hashtag on their social media posts? Social networking platforms automatically provide a basic level of that information. For more in-depth analysis or easy comparison across social media platforms. You can use a wide range of social media analytics tools available, such as analytics buffers.
Read more ...Slipping customer service might be an indication of an underlying problem, rather than a sign of decline. Chatbots provide companies with a cheap alternative to phone call centric interactions by allowing the company’s calls center agents or drivers to handle the basic questions and requests from customers, freeing up time for more complicated and pressing issues. Chatbots conduct simple surveys that ask questions such as “what type of assistance do you need today?” on behalf of users who are hard-pressed to complete them by themselves.
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