Reputation is a powerful tool, and every brand that wants to remain relevant will develop a reputation. A brand reputation is an extremely fragile concept. As Warren Buffett said, “It takes 20 years to build a reputation and five minutes to ruin it.” We all make mistakes, and even some of the greatest and most popular brands have had their own share of disasters, with Volkswagen’s cheating on emission tests, as well as the Coca Cola’s MagiCan campaign are just two that come to mind. Despite suffering significant reputational setbacks, these companies managed to put things straight. Of course, this process can be more challenging for smaller brands but with a good strategy, it’s possible to fix your brand reputation.
Read more ...AI is pervasive in almost every facet of life today. It is often touted as the next big technological trend, and it is driving progress in technology and business. Companies are beginning to implement AI into their products and services, while individuals are also benefiting from its many use cases. Small businesses play a vital role in our economy and have been a significant force for job growth. According to statistics, in the United States, small businesses create more than half of jobs and account for more than 40 percent of GDP." At first people thought that artificial intelligence would only be used in military industries. But now, AI has been changing the way business is done. From personal applications such as voice assistants and chatbots to team collaboration and automation of processes, AI can improve productivity and maybe even save some jobs.
Read more ...Voice search is the hottest new trend in the web industry. You can already find voice search on your smartphone, but soon you can find it everywhere on the web, too! And with that change comes a few questions: what do I need to know about voice search? How do I make sure my website is optimized for it? How do I know if my site is ready?
Read more ...Artificial Intelligence (AI) has been on the rise for some time now, in its various forms. With different technologies and techniques, this topic is as interesting as it is complex, technically. Machine Learning (ML), through a set of algorithms, teaches machines to make decisions based on data which they would have never known to look at before. Deep Learning (DL), on the other hand, involves training the machine through large datasets that have been preprocessed meticulously by human beings.
Read more ...Very few customers are truly “just as good” as another, but the abundance of competition out there makes it nearly impossible to know how much value each customer brings to the table. Sure, you should still focus on selling high-quality products and services that meet customers’ needs, but don’t forget to stop and ask yourself if splitting hairs about who is the best customer will help or hurt you in the long run. Repeat customers aren’t just someone who makes a purchase once, they are someone who actively shop with you again. Repeat Customers will recommend your brand or business to others and often tell others how much they love or support your business. Repeat Customers are loyal, not only because it is easy to shop at your store but also because they love what you do.
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