It is vital for businesses to provide a good customer experience if they want to stay competitive. By focusing on the customer journey, understanding customers' needs and expectations, and providing excellent service throughout their interactions with your business, you can ensure that each of your customers has an enjoyable experience. Investing in quality customer service is always worth it as it increases satisfaction and loyalty among your customers, which will result in increased revenue over time. With these tips in mind, you are ready to create the perfect customer experiences for all of your customers.
Read more ...According to a survey, Gen Z (born after 2000) is a group that is more open-minded and creative in their thinking, but also has less sense of control over the work environment and has more difficulties in dealing with conflicts. Compared with Gen Y (born after 1980), Gen Z has more opportunities for growth and development. However, on some aspects such as working style there is still a gap between them and their peers because of frequent changes in working environment, which will affect their awareness of corporate culture and social pressure.
Read more ...Agile vs waterfall project management is an argument that’s been around for a long time.
Read more ...Video marketing is a new trend in marketing, which is also known as video promoting or web promotion.
Read more ...If you’re dreading the future, worry not — robots will take some jobs away from humans and there is actually a chance that AI will create new jobs. There are two sides to this coin: robots and AI will take some jobs away from humans — but they will also create new ones.Since 2000, robots and automation systems have slowly phased out many manufacturing jobs –1.7 million of them. On the flip side, it’s predicted that AI will create 97 million new jobs by 2025 Sean Chou believes that we all need to learn how to adapt comfortably with our new robotic overlords, but there are some who think otherwise. In an interview with the New York Times, he voiced his opinion that robots are stupid and can only be fed the same data over and over again, having no intelligence of their own. In blunt words, he says: "They’re dumb as s***." Robotic automation will eliminate many jobs in the near future, but it won’t be a job destroyer. In fact, it’s likely to lead to more self-employment and alternative work arrangements, which is one reason why the IBR study found that there’s no evidence that low-level workers — such as teachers, nurses and other professionals — will be affected at all by AI technology.
Read more ...The availability of Facebook for small businesses and for the SMEs has become an essential element of business development strategy in Vietnam. Small business growth significantly depends upon knowledge, brand awareness, reputation and recognition by consumers. Thus, access to Facebook platforms can help businesses to rank higher among their competitors through effective marketing strategies. Facebook is a business platform that allows businesses to take advantage of, exploit and develop for their own businesses. It’s our mission to help you understand how Facebook makes businesses better by making it easier for you to: Connect with the people you know; Simplify & save time for the updates you care about; Find relevant information about topics that keep your mind fresh and active; And find ways to connect with your friends, family and professionals globally. The potential of Facebook as a marketing tool is not difficult to understand. First, it has a huge number of users who are present and active on social media every day. According to the latest report of We Are Social 2019, in Vietnam, Facebook is the 2nd most visited website after Google, the social networking platform Facebook Messenger ranks 3rd in terms of active users. The total number of customers that are approached monthly from advertising (Monthly Active User) reaches more than 61 million people, in addition, the average Vietnamese people spend up to 4 hours and 30 minutes on social networks every day… These figures That said, your potential customers are present and active on this platform every day, that's why businesses can't ignore the implementation of marketing activities on the Facebook platform. The use of social networks can help you in gaining new customers and increasing sales. Fanpage represents the face of your business on a social network, helping you to reach target customers. The combined use of these two platforms will help businesses grow in both sales and brand awareness.
Read more ...
